Privacy Policy

1. Information We Collect

We collect information you provide when you:

• Submit an inquiry or booking form (name, email, phone, country, travel dates)
• Subscribe to our newsletter (email address)
• Contact us via WhatsApp, email, or phone
• Browse our website (cookies, IP address, browser type via analytics)

2. How We Use Your Information

• To process and manage your trek bookings
• To communicate about your trip (itineraries, updates, confirmations)
• To send newsletters and promotional content (with your consent)
• To improve our website and services
• To comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted partners solely for the purpose of delivering your booked services (e.g., airlines, hotels, national park authorities for permit processing).

4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Unsubscribe from marketing communications at any time
• Lodge a complaint with a data protection authority

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking records are retained for 7 years for tax and legal compliance. Newsletter subscribers can unsubscribe at any time.

8. Contact

For privacy-related inquiries, contact our data protection team at candeohimalayatreks@gmail.com.